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Be mindful when choosing your travel tour
and cruise company. YMT has you covered!...
A reputable company, such as Your Man Tours,
will always stand behind its product and its customers. When times are
good, any company can provide excellent customer service. The true
test of a company’s integrity is how well customers are treated when
the unforeseen happens...
July, 2002: An unexpected cancellation of the ms Ryndam cruise
through Alaska’s Inside Passage affected 160 Your Man Tours
passengers. All were promptly issued full refunds.
April, 2002: Carnival Cruise Line had problems with the air
conditioning, which called for immediate repairs. Hundreds of YMT
travelers were stranded. Your Man Tours gave them the choice to either
take a full refund for the unused portion of their trip, credits
toward a future trip, or an alternate Hawaiian vacation plus a partial
refund.
January, 2002: American Cruise Lines went bankrupt, stranding
Your Man Tours passengers. All were either refunded their money or put
on a brand new ship.
September, 2001: After the tragedy of the terrorist attacks in
New York, close to 5000 Your Man Tours passengers were stranded en
route to or from destinations. All were refunded their money, or
issued credits toward future trips, at a time when the travel industry
was clinging to every penny possible.
November, 2000: Premier Cruise Lines went bankrupt and the ship
was repossessed in the middle of a cruise. 150 Your Man Tours
passengers onboard were taken off the cruise ship and flown home at
YMT’s expense, and 700 more were scheduled to cruise. All received
full refunds.
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Our driver/escorts are highly trained individuals who possess tremendous knowledge of their area, as well as the ability to show their tour members a good time.
Our motor coaches
are designed for sightseeing, ensuring
you'll enjoy unblocked views all along the way, with comfortable reclining
seats and restrooms. |